She was a sarcastic cunt! Totally in the wrong if she didnt quit she surely would have been fired!
Was she overreacting or was the guest being reasonable?
She was in the wrong #1 and #2 if she is unable to do a job because she is in fear for being by herself she shouldn't be doing that job. Nut up or shut up.
Why can’t she just go and open door. Why call non emergency. So they can charge him. She is passively aggressive and making it difficult. Yes it’s his fault but just grab his meds. She is only giving guy 2 options and both escalate the prob. I hate to say this but a man would have just grab the meds and it be over with.
I'll say one thing he does not train customer service reps. If he thinks that the customer is always right..
I've had customer tell me there's no need for security on their account. False.
I've had customers tell me I don't need to cancel/rewrite to change an insurance policy. False.
I've had customers tell me they WONT be paying extra to get their policy back when they didn't pay their bill on time. False.
The customer is ALWAYS right. IN TERMS OF FASHION AND STYLE. Only Karen's and cunts leave out the rest of the sentence.
She sounds like a rainbow flag waving pain in the ass. Her boss tells her she was wrong and quits her job? Typical liberal. They can't stand being wrong.
"makes ridiculous demands of her including attempting to put her in charge of administering his diabetic medication"
Uhhh, no, that didn't happen
