Woman Who Got Refunded For Hot Wings But Was Still Unhappy Almost Shot by Restaurant Owner
Duration: 1:26 Views: 2.4K Submitted: 1 year ago Submitted by:
Update 6:55am CT, Nov. 9: In an email to Daily Dot, Marco’s Pizza Chief of Operations Tim Brown shared the following: “The order of wings discussed in the video was placed on Oct. 2 and Marco’s initiated a credit refund on her credit card when the customer called into the store expressing her displeasure with the order.
The customer wanted to be refunded in cash and was told the refund could only be made to the credit card which item was purchased from. Later that evening of Oct. 2, when the shift lead was closing up the store and leaving for the night, he encountered a vehicle driving aggressively in the parking lot and in fear, he immediately called 911. He did not know that the person driving the vehicle was the daughter of the customer…
When the police arrived, the shift lead explained that this was a misunderstanding and that he thought the vehicle was attempting to rob him and did not know the driver of the vehicle was a customer. The police determined there was no gun present at the scene and neither party decided to press charges, so no police report was filed.
The next day, Oct. 3, the store owner called the mother and apologized for the misunderstanding. He invited the daughter and mother into the store for a complimentary meal. Both parties considered the matter resolved.”
The customer wanted to be refunded in cash and was told the refund could only be made to the credit card which item was purchased from. Later that evening of Oct. 2, when the shift lead was closing up the store and leaving for the night, he encountered a vehicle driving aggressively in the parking lot and in fear, he immediately called 911. He did not know that the person driving the vehicle was the daughter of the customer…
When the police arrived, the shift lead explained that this was a misunderstanding and that he thought the vehicle was attempting to rob him and did not know the driver of the vehicle was a customer. The police determined there was no gun present at the scene and neither party decided to press charges, so no police report was filed.
The next day, Oct. 3, the store owner called the mother and apologized for the misunderstanding. He invited the daughter and mother into the store for a complimentary meal. Both parties considered the matter resolved.”
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