Customer Loses his Mind on Teen Girl When his Smoothie isn't Made Correctly.

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«An investigation revealed that James Iannazzo, 48, of Fairfield had ordered a smoothie for his son
earlier in the day, requesting that it be made without peanuts. His son has a peanut allergy;
the Robeks employees told police that while Iannazzo had requested a smoothie without peanut butter,
they were not told about the allergy. Iannazzo’s son later suffered an allergic reaction and had
to be transported to an area hospital. Iannazzo then returned to the Robeks shop demanding to know
which employee had made the drink. The workers said they didn’t know which one of them had done it,
and told him to call the corporate office. »

«A 17-year-old employee, Charli Hill, filmed the incident on her phone and posted it to TikTok.
The video shows a man later identified as Iannazzo yelling at the workers and calling them
“f—ing stupid, f—ing ignorant high school kids.” He then throws a full drink at an employee
wearing a blue hoodie, later identified as Gianna Miranda, which hit her in the right shoulder.
Miranda, Hill and another young woman working behind the counter tell him to leave, and warn
him that they are calling the police. The video then shows the man calling Miranda a “f—ing
immigrant loser” and attempting to force his way through the door to the employee area behind
the counter. »

«The footage went viral on TikTok over the weekend, and one roughly minute-long clip of the
altercation that was uploaded to Twitter TWTR, +0.69% had been viewed more than 2.6 million
times by Monday morning. It was also among the most upvoted posts on Reddit earlier on Monday
morning.

The man in the video was soon identified online as Iannazzo, who has worked at the Bank of
America-owned BAC, -0.82% Merrill Lynch for about 26 years. His regulatory record shows that
there has been only one allegation against him in 25 years, and it was denied by the
arbitration panel.
»

«His profile on a website for the Iannazzo Group, which has been taken down, once listed career
accomplishments such as being ranked by Forbes as one of the 25 best in-state wealth advisers
last year, as outlets including Yahoo reported.

Fairfield Police said that Iannazzo had left the scene before they arrived, but later turned
himself in without incident. Iannazzo was charged with intimidation based on bigotry or bias in
the second degree; breach of peace in the second degree; and criminal trespass in the first degree.
He is set to appear in court on Feb. 7.»

«Merrill Lynch representative Bill Halldin repotredly told Newsweek, “Our company does not tolerate
behavior of this kind. We immediately investigated and have taken action. This individual is no
longer employed at our firm.”



Iannazzo’s attorney, Frank J. Riccio. wrote in a statement shared to Twitter that his client
“stressed to the staff” that the smoothie must not contain peanuts, and that his “parental instinct”
led him to confront the Robeks workers in the way that he did.
»

«â€œHis son has a life-threatening peanut allergy. Upon drinking the Robeks smoothie, his son had a
severe allergic reaction which required transport via ambulance to the hospital,” the statement said.
“When faced with a dire situation, Mr. Iannazzo’s parental instinct kicked in and he acted out of
anger and fear. He is not a racist and deeply regrets his statement and actions during a moment
of extreme emotion.”

And Iannazzo has also responded. “My actions at Robeks were wrong, and I deeply regret them. They do
not reflect my values or my character,” he said in a statement to WTNH. “I feel terrible that I lost
my composure so completely.” »

«He said that seeing his son have such a severe allergic reaction was “the worst nightmare of every
parent whose child has a similar allergy,” and that “I was out of my mind with fear for him when I
returned to Robeks, and I wish I had not done so.”

He continued, “I also wish they had been more careful preparing my son’s beverage. I will be
extending my apologies personally to the Robeks organization, particularly the staff that was working
there that night.”»

«A Merrill Lynch wealth adviser who was arrested over the weekend for allegedly throwing a drink
at a Connecticut smoothie shop employee, calling her a “f—ing immigrant loser” and attempting to
force his way behind the counter after his son suffered an allergic reaction to his drink, has been
fired by the company.

The Fairfield Police Department received “numerous calls” from employees at the Robeks smoothie
outlet on 2061 Black Rock Turnpike just before 2:30 p.m. local time on Saturday, with workers
complaining that a customer was “throwing things, yelling at employees and refusing to leave,”
according to the police report. »

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«An investigation revealed that James Iannazzo, 48, of Fairfield had ordered a smoothie for his son earlier in the day, requesting that it be made without peanuts. His son has a peanut allergy; the Robeks employees told police that while Iannazzo had requested a smoothie without peanut butter, they were not told about the allergy. Iannazzo’s son later suffered an allergic reaction and had to be transported to an area hospital. Iannazzo then returned to the Robeks shop demanding to know which employee had made the drink. The workers said they didn’t know which one of them had done it, and told him to call the corporate office. »

«

An investigation revealed that James Iannazzo, 48, of Fairfield had ordered a smoothie for his son earlier in the day, requesting that it be made without peanuts. His son has a peanut allergy; the Robeks employees told police that while Iannazzo had requested a smoothie without peanut butter, they were not told about the allergy. Iannazzo’s son later suffered an allergic reaction and had to be transported to an area hospital.»

«

An investigation revealed that James Iannazzo, 48, of Fairfield had ordered a smoothie for his son earlier in the day, requesting that it be made without peanuts. His son has a peanut allergy; the Robeks employees told police that while Iannazzo had requested a smoothie without peanut butter, they were not told about the allergy. Iannazzo’s son later suffered an allergic reaction and had to be transported to an area hospital. Iannazzo then returned to the Robeks shop demanding to know which employee had made the drink. The workers said they didn’t know which one of them had done it, and told him to call the corporate office. »